Privacy Policy | Merit Plastik

1. Data Controller

Merit Plastik Kauçuk İnşaat Sanayi ve Ticaret A.Ş. ("Merit Plastik", "we", "us") is the data controller responsible for your personal data. Our registered address is Pancar Organize Sanayi, 3. Cadde, No:5, Torbalı, İzmir, Turkey. You can reach our data protection contact at info@meritplastik.com.

2. What Data We Collect

We may collect the following categories of personal data:

Contact information: name, email address, phone number, company name, and job title provided through our contact or inquiry forms.
Communication data: messages, inquiries, and correspondence you send to us.
Newsletter subscriptions: email address collected when you subscribe to our newsletter.
Usage data: IP address, browser type, pages visited, and time spent on our website, collected via cookies and analytics tools.
Technical data: device type, operating system, and referral source.

3. How We Use Your Data

We process your personal data for the following purposes:

To respond to your inquiries, sample requests, and technical questions.
To send newsletters and product updates where you have subscribed.
To improve our website performance and user experience.
To comply with legal obligations under Turkish and European law.
To manage our business relationship with you or your company.

4. Legal Basis for Processing

We process your data on the basis of: (a) your consent, where you have provided it explicitly; (b) our legitimate interests in operating and improving our business; (c) the performance of a contract or pre-contractual steps at your request; and (d) compliance with a legal obligation. We process data in accordance with the Turkish Personal Data Protection Law (KVKK) No. 6698 and, where applicable, the EU General Data Protection Regulation (GDPR).

5. Data Sharing

We do not sell your personal data. We may share your data with trusted third-party service providers (such as hosting, email delivery, and analytics platforms) strictly to fulfil the purposes described above. All such parties are bound by confidentiality obligations and may not use your data for their own purposes. We may also disclose your data if required by law or court order.

6. Cookies

Our website uses essential cookies to ensure proper functionality, and analytical cookies to understand how visitors interact with our content. You may disable cookies through your browser settings; however, certain features of the website may not function correctly as a result. By continuing to use our website, you consent to our use of cookies as described here.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Inquiry data is generally retained for up to 3 years. Newsletter subscription data is retained until you unsubscribe. Website usage data is retained for up to 24 months.

8. Your Rights

Under KVKK and GDPR (where applicable), you have the following rights:

Right to be informed about whether your personal data is being processed.
Right of access to your personal data.
Right to request correction of inaccurate or incomplete data.
Right to request erasure of your data under certain circumstances.
Right to object to processing based on legitimate interests.
Right to data portability.
Right to withdraw consent at any time (without affecting prior processing).

To exercise any of these rights, please contact us at info@meritplastik.com. We will respond within 30 days.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. Despite these measures, no internet transmission is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated date. We encourage you to review this policy periodically.

11. Contact

For any privacy-related questions or to exercise your rights, please contact us at:
Merit Plastik Kauçuk İnşaat Sanayi ve Ticaret A.Ş.
Pancar Organize Sanayi, 3. Cadde, No:5, Torbalı, İzmir, Turkey
Email: info@meritplastik.com
Phone: +90 232 373 0 222