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Services & Support

Technical Support and
Supply Services

From material selection and samples to packaging and delivery, our services support your production.

Technical Support

Material Selection & Development Support

Before production starts, we work with our customers to choose the right material for the application. Our team supports you at every stage of development.

Material Selection Guidance

The most suitable TPE, TPV, TPO or PVC compound for your performance, cost and processing efficiency requirements.

Color Matching

We develop and match colours to the aesthetic standards of your brand and product range.

Formulation Tuning

We refine formulations with you to solve production issues and improve material behaviour.

Custom Formulation Development

We develop custom compounds to your application's mechanical, aesthetic and regulatory requirements.

Sample and On-Site Support

From Trials to Serial Production

  1. Sample & Trial Support

    We provide trial samples so you can verify performance, fine-tune specifications and speed up development, moving quickly from concept to choosing the material you will use.

  2. Technical Service & Process Support

    Our technical team helps with process settings and troubleshooting so our compounds run efficiently on your line, and supports you at your plant when needed.

Packaging

Packaging Options

Packaging options that protect the product and fit your material handling system.

Palletised compound bags in the Merit Plastik warehouse in Torbalı
Palletised, stretch-wrapped goods in our warehouse in Torbalı

Standard Bags

20 kg and 25 kg laminated PP bags for standard orders.

Bulk Packaging

Big Bags (FIBC) and Bulk Boxes (Gaylord, Octabin) for high-volume processing.

Storage & Shelf Life

Store our products in their unopened original packaging, away from direct sunlight and moisture. Storage and handling instructions are supplied with every shipment.

Logistics

Order and Delivery Planning

We plan your shipments around your production schedule, aiming to have material at your plant when you need it.

Container truck shipping compounds from the Merit Plastik plant
An export shipment leaving our Torbalı plant

Minimum Order Quantity

No fixed minimum order quantity. From trial runs to series production, we set batch size around your needs and your production schedule.

Lead Times

For standard grades, lead time is 1–2 weeks for samples and series delivery. The date is confirmed in writing at order acknowledgement.

Dedicated Support

A single point of contact for all your order management, logistics coordination, and technical queries.

Let's Discuss Your Project

Tell us what you need on materials, samples or shipments, and our team will get back to you.